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Charity Payment Account Setup

To setup the payment account for your charity, go to financial >> payment set-up. This is where you can set up the payment info/address for your charity payments.  

  • If you are a returning RunSignup charity, confirm your payment account information under “Existing Payment Account Details.”

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  • If you are a new RunSignup charity, click the green CREATE NEW PAYMENT ACCOUNT button to create your payment account and confirm your payment options.

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If you are looking for more information about the payment account set-up process, here is a video tutorial with step-by-step instructions: https://help.runsignup.com/support/solutions/articles/17000063179--set-up-payment-account

If you have additional questions about the information that is required for the payment account setup, please read RunSignup’s payment facilitator FAQ page: https://d368g9lw5ileu7.cloudfront.net/documents/RunSignUpPaymentAccountFAQ.pdf

PAYMENT OPTIONS: Once the payment account is setup and approved by RunSignup, you will be able to configure your payment options. These options include payment on a weekly or monthly basis, check payments, direct deposit payments, payment holding.

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