The "Duplicate Participants" report tries to identify registrants who may have accidentally registered multiple times. This report lists registrants that have signed up for a specific event multiple times and have the exact same name and date of birth. This help section will walk you through the process of viewing your race’s duplicate participants if applicable.
Duplicate Participants
The "Duplicate Participants" report tries to identify registrants who may have accidentally registered multiple times.This report lists registrants that have signed up for a specific event multiple times and have the exact same name and date of birth.
Viewing Duplicate Participants
To begin viewing "Duplicate Participants", go to the Reports tab of the race dashboard, and then open up the Participants > Summary section. Below each event listed here, you will find a link for "Duplicate Participants".After clicking this link, you will often receive the notice of "No Duplicate Registrations Found".
However, if you do have a possible duplicate registrant, then the registrants "Name", "Date of Birth", "Email", and "Location" will be displayed to you, along with links to both registrations' participant management pages.
If the registration is a duplicate, then you will be able to refund, remove, etcetera, the registration, as is explained in the "How to" section on "Participant Management".